Dreisiebner Štefka – head of supplementary activity on the farm

On Špičnik, right next to the Austrian border, is the Dreisiebner tourist farm, which has become synonymous with one of the most recognizable and photographed motifs in Slovenia – a heart-shaped road through vineyards. This idyllic image attracts many visitors, both domestic and foreign, who are looking for the perfect shot and a moment of romance. However, the experiences of visitors paint a complex picture, where the exceptional location faces serious criticisms regarding hospitality, pricing policy and general attitude towards guests. The farm, which boasts a long tradition, as the first generation of the family is said to have started its winemaking journey as early as 1777, is today at a crossroads between exploiting its natural assets and the expectations of the modern guest.

Main Attraction: The View and Its Price

Without a doubt, the main attraction of the Dreisiebner farm is its view . From the viewpoint on their property, you can see a road winding through vineyards, creating a perfect heart shape. This scene went viral on social media and put the farm on the tourist map. Older reviews from visitors speak of "the most romantic corner in Slovenia", where one can enjoy the beauty of nature with a glass of homemade wine. This is the image that the farm itself promotes - an idyllic place for peace and enjoyment.

However, this idyll has recently taken on a bitter taste. Many visitors, especially those who have arrived in recent years, report a controversial business practice – charging an entrance fee to access the viewpoint. According to testimonies, the price for the tour is five euros per person. The move has sparked a wave of outrage and negative comments, as many believe that charging for a view of a natural or public landscape is inappropriate. There is a feeling that the location is being over-commercialized at the expense of visitors who only want to capture a moment of beauty. Although some sources state that a gift, such as a bottle of wine, is included in the ticket price, this does not outweigh the negative impression created by the "view tax". This policy is particularly problematic for passing hikers and cyclists who only want a short stop.

Culinary Offering: Between Tradition and Disappointment

The Dreisiebner farm focuses on local food and authentic Slovenian cuisine . The menu includes classic cold cuts with homemade cured meats, tlačenko, meat from tünka, as well as desserts such as gibanice and potica, baked in a bread oven. Of course, the central part of the offer is wine, produced in the surrounding sunny locations, where varieties such as Laški Riesling, Sauvignon and Yellow Muscat thrive. By prior arrangement, they also prepare hot dishes and organize tastings, which promises visitors a comprehensive taste experience .

But even in this area, serious criticisms are emerging that cast a shadow over the quality of the offer. One of the recent reviews points to a bad experience with homemade products - purchased jams were allegedly moldy when opened. Such an incident raises doubts about quality control and care for products offered under the brand of homemade and authentic. In addition, some guests mention excessive prices that do not always reflect the quality of what is served, and unclear practices with credit notes, which left one guest with the feeling that they were being tricked.

Guest Relations: The Heart of the Problem

The most worrying and recurring element in the negative reviews is the attitude of the staff towards the guests. Many visitors describe extremely unfriendly and unprofessional service. There are feelings that guests are just a nuisance and an unwanted distraction. One of the most serious and recurring complaints is the alleged discrimination between guests – some visitors got the impression that Austrian guests were treated significantly better than domestic, Slovenian guests. Such an experience is humiliating and unacceptable for any guest and greatly damages the reputation of any catering establishment.

The issue of cyclists, who are frequent visitors to the region, is particularly highlighted. Reports indicate that the farm lacks understanding of their needs; there is no secure storage space for bicycles, and bicycles are not even allowed on the terrace. This shows a lack of flexibility and a lack of understanding of the important target group of tourists visiting Slovenske gorice. Such a rigid and unfriendly approach discourages potential customers and creates a reputation for being an inhospitable place.

Overview of Advantages and Disadvantages

Advantages:

• Exceptional view: Undoubtedly one of the most beautiful and photogenic locations in Slovenia.
• Traditional offer: Possibility to taste homemade cured meat products and wines from the local area.
• Idyllic setting: The location among vineyards offers a peaceful and relaxing atmosphere, ideal for escaping the hustle and bustle of everyday life.

Disadvantages:

• Unfriendly staff: Numerous and consistent complaints about unprofessional and dismissive attitude towards guests.
• Paid View: Controversial charging of an entrance fee to access the viewpoint, which many perceive as exploitation.
• Discriminatory attitude: Serious allegations of unequal treatment of guests based on their nationality.
• Questionable product quality: Reports of moldy homemade products (jams).
• High prices: Opinions about prices being too high compared to the quality offered.
• Unsuitability for cyclists: Lack of basic infrastructure and understanding of the needs of cycling tourists.

The final thought about the Dreisiebner tourist farm is bittersweet. The location is undoubtedly exceptional and offers the potential for unforgettable culinary pampering and relaxation. However, the success that recognition has brought seems to have been reflected in arrogance and a bad attitude towards those they live off – their guests. A visitor who goes to Špičnik risks experiencing disappointment instead of idyll. While the view of the heart among the vineyards is priceless, the experience offered by the staff is, according to many, worth much less. The decision to have lunch or just stop by therefore depends on whether you are willing to risk a bad mood for a beautiful view.