Štalca Inn, Pizzeria and Apartments

The Štalca Inn, Pizzeria and Apartments, located at Krvavška cesta 24a in Cerklje na Gorenjskem, is a multi-faceted catering establishment that combines the offer of a traditional inn , a popular pizzeria and accommodation options. Due to its strategic location on the way to one of the most visited Slovenian ski resorts, Krvavec, it is a frequent stop for both locals and tourists looking for refreshment after an active day.

Culinary Offering: Between Highs and Lows

The core of the offer at Štalca is a diverse menu that tries to satisfy a wide range of tastes. On the one hand, there are the highly praised pizzas from the bread oven , which many guests describe as excellent, with rich filling and crispy dough. On the other hand, the establishment boasts dishes typical of local food , where meat specialties stand out. Of particular note is the "Štalca Plate", which satisfied guests describe as an exceptional and abundant choice for two hungry people, served on an innovative wooden board with stones that keep the food warm. This attention to detail in serving shows the effort to offer guests more than just a meal.

Their menu, available on their website, reveals a wide selection, ranging from traditional main courses such as Viennese steak and Ljubljana steak, to more modern approaches such as burgers, tortillas and various salads. They also offer daily brunches, stews and Sunday lunches , which shows their flexibility to meet the varying needs of their guests throughout the day and week. For those who do not eat meat, vegetarian dishes are also available, which is an important part of the offer of any serious restaurant today.

The Bright Side of the Experience: Friendliness and Ambience

Many reviews highlight positive experiences with the staff, who are described as friendly and helpful, and the service is often quick and efficient. This is key to creating a pleasant atmosphere in which guests feel welcome. Their terrace is especially popular in the warmer months, offering a relaxing atmosphere for lunch or dinner . Affordable prices and a selection of draft beer are additional factors that contribute to the overall satisfaction of their customers.

The Dark Side: Inconsistency and Poor Complaint Resolution

Despite the many positive aspects, the overall picture is not clear. Guest experiences vary widely, indicating a serious problem of inconsistency in quality. Several extremely negative reviews point to critical flaws that a potential guest cannot overlook.

Food Preparation and Delivery Issues

Most worrying is the report of the delivery of half-raw and bloody chicken wings, which are said to still have feathers on them. Such a food preparation error is not only tasteless, but also poses a health risk. Equally serious is the staff's response to the complaint, as the replacement dish (pizza) is said to have arrived more than an hour late or not at all, despite the short distance. The lack of an apology and the misleading information that the dish is "already on its way" point to deeper problems with customer relations.

Another common complaint concerns burnt pizzas. While oven-baked pizzas are characterized by darker bubbles on the edges, some customers have received completely overcooked pizzas with a hard, black edge. When the customer tried to complain about the dish, they were met with an arrogant and dismissive response, saying that this was normal for oven-baked pizza and that an exchange was not possible. This handling of complaints is unacceptable and reflects poorly on the entire establishment, as it shows a lack of responsibility and respect for the paying customer.

Multipurpose: Accommodation as Added Value

In addition to the catering business, Štalca also offers apartments, which is a great advantage given the proximity of the airport and the Krvavec ski resort. This service rounds out their offer and puts them in the position of a comprehensive provider for tourists. Although detailed assessments of the quality of accommodation are not available in the attached data, the mere possibility of spending the night in a location where good food is also available (at least in most cases) is an important factor of attraction.

Final Rating: Opportunity with a Serious Warning

The Štalca Inn, Pizzeria and Apartments is a two-faced establishment. On the one hand, it offers a pleasant ambiance, a varied menu with some excellent dishes, such as meat platters and (properly baked) pizzas, and friendly staff. Its location is almost ideal for visitors to Gorenjska.

On the other hand, it is burdened by serious allegations of inconsistent food preparation quality and, worse, extremely poor complaint handling and unreliable delivery service. It seems that the experience at Štalka depends on luck - it can be excellent or deeply disappointing. Potential guests are advised to be cautious, especially when ordering delivery. For a live visit, however, in case of dissatisfaction, one should be prepared for a possible unpleasant dialogue with the staff. Despite the high average rating, individual negative experiences are so extreme that they cannot be ignored.